Accessibility Statement

The National Museum is committed to making the website nationalmuseet.dk accessible, in accordance with the Act on the Accessibility of Public Sector Bodies' Websites and Mobile Applications (hereinafter referred to as 'the web accessibility act').

Do you experience that there is inaccessible content on nationalmuseet.dk?

Here you have the opportunity to notify the responsible public authority about the website's non-compliance with the accessibility requirements set out in the Web Accessibility Act. In addition, you also have the option to request information that the responsible public authority may have exempted under section 1, subsection 5 (exemption of content) and section 3, subsection 2 (disproportionate burden) of the act.

You can contact the National Museum if you experience any content on natmus.dk that is not accessible:

You should not provide confidential or sensitive personal information such as social security numbers and health information when contacting the public authority.

As a public authority, one must indicate the extent to which one's website complies with the requirements for web accessibility, as set out in the harmonized standard EN 301 549. Compliance status should solely reflect content covered by the law, and not consider content legitimately exempted. The compliance status can be:

1. The website is fully compliant with the law
2. The website is partially compliant with the law (meets most requirements)
3. The website is not compliant with the law (does not meet most requirements)

The public authority informs: The website is partially compliant with the law (meets most requirements)

The public authority has the option to refer to any evaluation reports.

The public authority informs: No reference to evaluation reports

The public authority has categorized the inaccessible content on this website. Under each category, there may be a number of topics, which are displayed with headings and an explanatory text. For example, a topic could be missing alternative texts.

Content that is not available is divided into three categories, and concerns function or content that:

1. does not comply with the web accessibility law.
2. does not comply with the web accessibility law and falls under the exception of a disproportionate burden, for example, a report or guidance that is very extensive and with a small readership.
3. are not covered by the web accessibility law, such as subtitling videos that are broadcast live.

Does not comply with the web accessibility law

• Visual contrast Parts of the website's design do not have sufficient contrast in the text displays.
• Embedded content The website utilizes a number of embedded services to display videos, podcasts, and interactive applications. Many of these have not been tested for accessibility.

Disproportionately large burden

• Websites and content The National Museum's website consists of more than 5000 pages and it is an excessively large burden for the museum to review all pages and content. Consequently, there will be instances of inadequate semantic structure and alternative image descriptions throughout the website's content.

Not covered by the law

• Documents and archival materials Documents posted on the website before September 23, 2018 are not guaranteed accessibility.
• Archive content Archive content prior to September 23, 2019 is not guaranteed to be accessible.

Initiatives to achieve a higher degree of web accessibility

The public authority has the opportunity to describe what they do to achieve a higher degree of web accessibility on the website.

Description of the public body:

Natmus.dk is being phased out and will be replaced by new websites for all the National Museum's units throughout 2025. In the development of the new websites, accessibility is a focus from the start, ensuring that an upcoming website fully complies with the law and best practices for web accessibility. The transition to the new websites will take place gradually in 2025 and is expected to be completed by the end of 2025. The first websites to be launched in the summer of 2025 are Frilandsmuseet.dk, Krigsmuseet.dk, Kronborg.dk, and Nationalmuseet.dk

The Digitalization Agency supervises compliance with the web accessibility law.

Before contacting the Agency for Digitisation, you should contact the responsible authority or the public law body to resolve the web accessibility issue. You can do this using the contact information provided at the top of this accessibility statement.

If you find that the authority or the public law entity responsible for the website does not respond satisfactorily to your inquiry, you can send a request to the Danish Agency for Digitisation by email or leave a message on the phone.

The Agency for Digitisation will assess your inquiry and respond within 10 working days.

The Digitalization Agency uses the inquiries as input for the supervisory efforts to ensure compliance with the web accessibility law. For inquiries not related to web accessibility, you should contact the relevant authority directly.